Lukewarm Shoes and Shoe Disasters
Shoe Diva Contributor: bastet
I decided a couple of months ago to give Tango Wear one more try after a lukewarm first experience last year.
I have mentioned before that one thing that bothers me about most of the tango shoe makers is that they usually only have a couple of options for those of us who can’t wear the 3.5 and 4″ stilettos, and then usually only red or black.
This gets very boring for your wardrobe.
SInce I saw that Tango-wear had a knock off version of my very comfortable black Neotangos, I somewhat reluctantly decided to give them one more try.
I went through a lengthy discussion with them about my foot size and what was didn’t fit in the last 2 pairs I had and thought we had everything sorted out so I did some color adaptions in Photoshop of 2 models, emailed them for confirmation and sent them my very hard earned cash.
Granted, they did actually get the shoes in to me in the specified 4-5 weeks they claim on the website, and the purple pair fit at least adequately….but the other pair is a complete disaster, and they refuse to take any responsibility or attempt to fix the mistake.
The purple pair:


This pair was a little wider than I thought it would be, seeing that they seemed so familiar with the neotango model I have. The heel cage is a little low (and my friend who also ordered a pair of shoes with a non-standard heel cage ended up with the same issue). I will never love these shoes. The strange heel cage height makes them not very comfortable and the fact that i had to add extra padding in to make up for the width isn’t helping as there was already double padding in the shoe (which I requested).
Now for the disaster… The pink and black shoes. These were supposed to be made to a picture specification I sent and had approved. It was supposed to be a black suede shoe with pink accents. Black suede base, black heel, black strap…pink toe box piping and heel cage accent. It came with the heel and strap the wrong color and even more unforgivably, TOO SMALL. I can barely squeeze my foot in there, even after switching the insole padding out to something thinner. These were supposed to be long haul work shoes, black with pink accents…not a pink and black shoe, and I need the double padding so I can’t remove it.
In the photos, you can see how my big toe is quite over the edge, even with no weight on them, and yes, I pretty much have to cram my feet in there, they are so narrow, and completely unsellable as I have small feet to begin with and these are even smaller.


They are now even more unsellable as I started thinking “I know how to sew on leather” and they are only connected by a little tab, maybe I could put a wider one in there…this is how much extra space it needs to fit my chubby little foot. I really need a forgiving shoe person at this point if I am going to attempt to salvage this situation. I am so unhappy. I sold almost all my nice shoes…for this. And so my original opinion still holds after this very expensive and unhappy lesson- buy nice shoes from a well known maker whose shoe sizing is dependable.

UPDATE—- 9-12-08- I found a shoe person who can help me put them back they way I got them. Guess these will go up on the auction block when he gets that new tab in. And I found out Neotango is going to start doing more of their new styles in the 6.5cm heel. So that’s one silver lining to this big dark cloud. I’ll take Neotango any day.


